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Contact Information

Group Accidental Death and Dismemberment Insurance

Program Administrator

Address: Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-800-503-9230
Email: customerservice.service@mercer.com
Hours: M-F 8:15a-5p CT
Website: www.mercer.com
Application Mailing Address: Administrator, AFSA Insurance Program
P.O Box 10374
Des Moines, IA 50306-8812
Payment Billing Address: AFSA Insurance Plans
P.O. Box 10425
Des Moines, IA 50306-0425

 

Insurance Company
New York Life Insurance Company

Address: 51 Madison Avenue
New York, NY 10010

 

Long Term Care Insurance

Program Administrator

Address: AFSA-Sponsored Group Insurance Program
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-800-358-3795
Email: customerservice.service@mercer.com
Hours: M-F 7a-5p CT
Website: www.mercer.com

 

Disability Income Insurance Plan

Program Administrator

Address: Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-800-503-9230
Email: customerservice.service@mercer.com
Hours: M-F 8:15a-5p CT
Website: customerservice.service@mercer.com

 

Insurance Company
Hartford Life and Accident Insurance Company

Address:
One Hartford Plaza
Hartford, CT 06155
Website: http://www.mercer-web.com/products/thehartford.html

 

Dental Insurance

Program Administrator

Address: Kelsey National Corporation
3030 S. Bundy Drive
Los Angeles, CA 90066
Phone: 1-800-241-8150
Email: customersupport@kelsey.com
Hours: M-F 6a-5p PT